Thursday, July 29, 2021

Talent Management: The Dos And Don'ts That Can Make Or Break Your Organisation's Talent Pool

Organisations all over the world invest a large amount of resources, money and time in Talent Management to retain High Potentials (HIPOTs). These are generally highly capable, intelligent, and quick learning resources that we are discussing. Would a hike in salary package, grade, or designation hold them motivated lastingly?

 

Imagine a goldfish in a tank with lots of fighter fish. A formula1 car on a heavy traffic road. Shoe polish besides fruit racks in a retail outlet. How repulsive are these images? This is simply how hipots will feel should they have to work in an environment that doesn't suit their culture, aspirations, and capabilities. They will feel suffocated and what follows next is the hipot going in search of fresh air.

 

 

CAPABILITY MISMATCH:

 

Think about it as a situation where your hipot has to report to a supervisor who seems to be low on general intelligence. The manager would likely take more time concluding a brainstorming session. The hipot may see this additional time as waste and incapability of her manager. The hipot won't find enough motivation to sit through the future meetings with the manager or not really look forward to gaining knowledge from the manager.

 

 

CULTURE MISMATCH:

 

Everybody knows that adults prefer not to be told. A hipot would hate being directed always, plus they love to be challenged cognitively. Typically they would prefer guidance only after trying out things on their own. An environment where the organisation or maybe the managers are less tolerant towards learning through experiments and failures will not support nurturing a talent pool. ‘Telling approach' is considered one indicator of an organisation that lacks a high-performance culture.

 

ASPIRATION MISMATCH:

 

Tenure-based promotion is a good enough a way to repel the talent pool from your organisation. What is needed in such an environment will be to manage somehow and stay put for the promotions to happen. A hipot may find working in such an environment insulting. Hipots expect to grow based on performance, effort and demonstrated capability.

 

Organisations can't expect hipots to wait patiently for their turn of promotion. The irony is that the organisations don't pay attention to their patience while recruiting them. The talent management strategy must be in line with the intent to nurture and retain the talent pool.

 

“At companies with very effective talent management, respondents are six times more likely than those with very ineffective talent management to report higher 'Total Returns to Shareholders' than competitors.”

 

“Only 5 per cent of respondents say their organizations' talent management has been very effective at improving company performance”.

 

Source - https://www.mckinsey.com/business-functions/organization/our-insights/winning-with-your-talent-management-strategy

 

 

ATTRACTING VS BUYING TALENT:

 

Does your organisation attracts talent or buy it from the market? These are two different things. In case your organisation is attracting talent, you might always have a talent surplus situation, no matter what the market condition is. If you're buying talent from the market, you may consider the following thoughts:

 

• Increased wages are not going to keep the hipot motivated permanently

• A Deputy Assistant VP grade will not likely mean much for a longer duration

• If there's a mismatch between expectations and reality, the hipot may regress in performance after joining your organisation

• Recruiting hipots may cause interpersonal challenges and an increased employee churn

 

 

Some pointers that will help in making informed decisions about attracting, recruiting, and retaining the talent pool:

 

• Define the DNA of hipots for your organisation

• Define the strategy to recruit hipots. You may have to make sure that they work with managers who can provide the the right environment

• Conduct surveys to see if your organisation's culture is conducive for nurturing the talent pool. In case there are shortcomings, including organisational culture and practices, address them through a robust learning architecture

• Make leaders answerable for talent management and review them regularly

• Define a career path for all roles in the organisation. Employees should enter, get promoted, and exit the organisation at the correct time

• Make people development a default competency for managers and leaders. Organisations should give talent management competency enough weightage for making their promotions decisions

• Provide equal opportunity for all employees to learn and grow

• Make the promotion criteria objective and transparent

• It is totally ok not to recruit hipots for your organisation, but this decision must be based on talent pool bench-marking

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